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    Denton, TX
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  1. I did get a new vision but I ended up going with the classic B model with removable ash drawer. Sams had them on sale for $499 and free shipping so I decided to go with trying out this model. I finally got it this past week, put it together and have played around with temperature controls the last couple days. So far, very much impressed with the change to the different model as it seems like much less to be an issue and go wrong. First real cook is happening today but only going to be some chicken and steak!! The smoking is going to start next weekend!!
  2. So Home Depot came through with great customer service. They will be having freight service come and pick up the grill within next 5 days. They don't do replacements on a one for one basis, but full return and reorder with 10% discount. Since the chili red color is back ordered into August, another 10% discount and will work with local store to deliver the in stock black version at no charge. Looking forward to the next grill to arrive but anxious with having to wait a bit longer when I was so ready to be smoking weekend after weekend. Ceramicchef thanks for the wisdom and will post updates on
  3. This was my thought as well. Even though I am new to ceramic grill cooking, this made absolutely no sense to me. I just got another response from Vision which is entertaining enough that I am just going to take advice and call Home Depot to replace.
  4. Great analogy as I had not thought of it that way! I will be calling them first thing once I get in the car this evening.
  5. CeramicChef... Thank you for the tips. I was really wishing to work directly with the manufacturer first before just sending this back to get a new one as this would require me renting a truck to transport back. I had done a lot of research and was really impressed with the Vision Grill, both in the reviews and in person. I am looking forward to gaining much experience from the group here and becoming a master of the craft. I had it down with the electric smoker, but had to finally upgrade to cook like the pros. I will provide an update with what direction I end up taking with either Visi
  6. I just purchased a new Vision Professional S Kamado and am excited to see what is all can do! Looking forward to see what I have been missing out on for the past 15 years by cooking on the bargain grills! Andrew
  7. Hello, I recently bought one of the Vision Professional S grills from Home Depot. It was shipped on May 27 and arrived on June 6 which was quicker than I was expecting. I was very eager to get smoking on it this weekend and did 2 practice runs to see what could be done to keep and hold temperatures so I could do a low and slow cook. First attempt was to start out low and increase temperature to initially season the grill from initial shipping materials and such. I started by filling about ΒΌ of the firebox with hardwood lump charcoal and started 2 pieces of charcoal in a chimney
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