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reggosnell@gmail.com

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Everything posted by reggosnell@gmail.com

  1. Had the same issue on a replacement firebox. Very different than original.
  2. I have a Primo large oval 300. My second firebox is cracked, after warranty replacement at about 4 years. The First one cracked from top to vent hole. I kept using it for 6-8 months until it cracked again and eventually fell apart. I reported the second failure in May 2020, and still do not have a replacement. Primo was bought and moved. I have been promised over and over for a replacement date. They pass and I hear nothing. It seems the buyout and relocation was not handled well and they really do not care about old customers and warranties. Too bad. Used to be an honorable organization. M
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