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iland99

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About iland99

  • Birthday 12/03/1981

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  • Location:
    Park Rapids, MN
  1. I'd give the customer service department at Char-Griller 5 stars for sure. I ordered my Akorn online. When it got here the lid was dented in two places. I contacted Char-Griller to see if this would be covered under their warranty or if I should contact Amazon for a replacement. 15 minutes after my initial email I got a response saying that they would ship me a new lid for free if I showed them my receipt and serial number. 6 days later I had a brand new lid, top vent, lid handle, and thermometer in my hands! EXCELLENT customer service!
  2. I haven't actually gotten a chance to use mine yet, but I'll give the customer service department at Char-Griller 5 stars for sure. I too ordered mine on Amazon and paid $267 shipped. When it got here the lid was dented in two places. I contacted Char-Griller to see if this would be covered under their warranty or if I should contact Amazon for a replacement. 15 minutes after my initial email I got a response saying that they would ship me a new lid for free if I showed them my receipt and serial number. 6 days later I had a brand new lid, top vent, lid handle, and thermometer in my hands! EXCELLENT customer service!
  3. I cook more venison than beef by far. When I cook tenderloin I brush the outside with oil, roll the whole thing in steak seasoning, and cook over very high heat until it hits an internal temp of 125-130. It doesn't take long. After it hits the proper temp I pull it, wrap it in foil, and let it rest for a minimum of 20 minutes before cutting. 30 or 40 minutes is better. If you're dealing with venison steaks, keep them thick and cook them quick. Overcooked venison is borderline inedible. I recently started cooking roasts as well. When I butcher my deer I keep the front shoulder whole, bone and all. It seems to turn out juicier if I leave the bone in. I cook the shoulder low and slow, and wrap it in bacon so it doesn't dry out. I've also made venison roasts into pastrami, there you're looking at a brine soak of 5 to 7 days.
  4. I ordered a brown one on Amazon last week. The box says Akorn Char Griller, the grill itself says Char Griller, and there are no numbers on the top vent. :(
  5. Last week all 3 colors were the same price, $267. I pulled the trigger on a brown one at that price since it matches my house color. The ones on sale at Menards are definitely the new style, I checked it out there but decided to go with Amazon since it ended up being cheaper with no tax, and at the time I could choose from all 3 colors for the same price. It's supposed to be delivered today so I'll let everyone know if I get an older one or a new style from Amazon. I still wish I would have waited and got a red one for $215.
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