Vacuum seal and reheat in bag in hot water. Meat stays moist and flavors stay in. Only way we reheat smoked/grilled meats. Daniel vaughn (bbq snob) author for Texas monthly did this with one of Aaron Franklins briskets and posted the process and results on social media.
No worries Meghan responded today and is taking care of it. As others have said, KJ service is excellent, just took a bit to get to me.
Reminder, check your connections regularly. I apparently waited too long between inspections.