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Found 4 results

  1. Hello. New user to the KJ forum but not this site. I graduated from an Akorn to a KJ 3 Classic. I did a lot of work on the Akorn to get it running like a clock but my son-in-law decided that I needed a new kamado. Hence, the arrival of a new KJ3 Classic on my 75th birthday. I was overjoyed! I listed my Akorn for free, on NextDoor and a guy roared over to get it. Glad it went to a good home. So, within a week and three cooks, the KJ has developed a problem. I cooked a pizza last night which got the temp close to 500 deg by the end. When I pulled the pizza off, I noticed that the latch wouldn't work. The top just bangs down because the dome is too far forward. Further inspection today shows that the dome is not aligned correctly. The left rear near the hinge is over 1/2" off. So,why did this happen and what is the fix? I called BBQ Guys where is was purchased. They sent the receipt and told me to register it. I did. They also asked me for pix of the issue. I sent them. Waiting for a response. Weird that the issue showed up after the highest temp cook. After it cooled, it still has the problem. Wondered if moving the grill a few feet caused the issue. That should not be a problem as it is on a KJ 3 Classic stock stand. I checked all of the bolts for tightness. All seems correct. Thanks, Tom
  2. I have a question about my classic dome. I got this classic in April, and when I unpacked it I was a little disappointed in the assembly of the dome and bands. I have tried to enclose some pics of what it looks like. The felt behind the bands was all tore, and there is unfinished ceramic showing. The bottom band bolt and nut arrangement was bent. And above all that, the dome did not shut right, I could just tell. It didn't have enough weigh to the handle, and it seemed like the weight was all at the back. I do not like to be a pest, and furthermore, this grill was a replacement from KJ for a classic that was a real lemon. They were so good to me in getting the issues with the first grill settled, that I simply called Meghan and asked if it was o.k. that the bands were less than perfect alignment, and that the felt was tore. She said as long as the band has felt behind it, she thought it was no problem. Fast forward to November. The dome alignment problem seems to be getting worse, to the point the dome at the back is contacting the bottom part while the handle side is still 4 inches above the bottom part. My gasket at the back is starting to really be stressed, and almost is tearing from the pinching effect. I have called, and sent several e mails to KJ throughout the month of december asking how to adjust the dome. I'm sure its not hard, but looking at it I just can't seem to figure out what needs moved. They did reply back about a week and a half ago they got my email, but no other contact. I know its the holidays, and it does take longer for response, and I imagine this is probably a fairly busy time for them. So my question is, can any of you wise guru's tell my what I need to adjust? I use this grill a LOT, and I'm afraid of breaking something if the situation keeps getting worse. I did tighten the bottom band just a little, but other than that I have not tried moving anything else around.
  3. Hi everyone, Thanks for making me get a Kamado Joe. I have had it for 3 weeks and it has made some of the best meals from the backyard that I have ever had. Well today I was shocked to see that the dome is not closing flush on the hinge end. Also, I noticed that the hinge is getting worn when I open the lid and is chipping the paint now. I wonder if this occurred when I had by KJ up to 700F on tuesday?! Anyway, what should I do here? Matt
  4. I'm replacing the gaskets on my Classic Kamado Joe and was wondering if anyone has removed the dome to do so? It would seem to be easier for R&R of the gaskets. I've watched the dome removal video from Fred at Tasty Licks BBQ but that was for a Big Green Egg. I'm finding it difficult to remove all of the old gasket material, especially the black crud that resists even a grinding wheel. Acetone is not really making a dent. (And which is why I'm looking to remove the dome - it'll be easier to manage). I would think that I could; simply tie down the handle to the frame (so the top band doesn't spring up and whack me in the face) unloosen the top band from the dome lift out the dome, turn it over and rest it inside the empty base which will be lined with old towels for cushioning John's recent video helps but this old gasket crud is really defeating me. In the photo you can see where I managed to grind off some of the gunk (that's not a chip BTW, just a clean spot.) And of course - am I obsessing on how clean the rim needs to be?
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