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John Setzler

BBQ Accessories: THE REALLY RIGHT STUFF

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Tw8060 on it's way to me. Will review on arrival.

I should have done a bit more research. Didn't realize it does not have a timer.

2 options are:

1. Use your cell phone

2. Buy one of their timesticks. I bought a single one from them right before the trio came out. I'd get the trio and you can keep it with you and use it for all kinds of things.

BTW, what probes did you buy with it?

I have the timer from my old unit so ive been using that. I got the higher heat probe. It's a bit bigger than I thought. The unit itself is great. Very happy.

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In looking at the Amazon ratings for both the ThermoPop and the ThermaPen the rating are consistently 5 star.

 

I can attest to Thermoworks Customer Service. I had a house guest run my Thermopop through the dishwasher (battery and all), and then when she realized her mistake, she powered it on to see if it would work, when it was still wet. It went south pretty quickly from there.

 

I called them up, was completely honest with them about how it happened, and they basically said "Well, looks like you've only had it a few weeks. Is the red one still the one you want? Okay! I'll have one sent out right away!"

 

Customer service with Thermoworks made me a lifetime customer.

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In looking at the Amazon ratings for both the ThermoPop and the ThermaPen the rating are consistently 5 star.

 

I can attest to Thermoworks Customer Service. I had a house guest run my Thermopop through the dishwasher (battery and all), and then when she realized her mistake, she powered it on to see if it would work, when it was still wet. It went south pretty quickly from there.

 

I called them up, was completely honest with them about how it happened, and they basically said "Well, looks like you've only had it a few weeks. Is the red one still the one you want? Okay! I'll have one sent out right away!"

 

Customer service with Thermoworks made me a lifetime customer.

 

 

I have had mixed results.

 

They out right refused to do any thing for the oven thermometer timer combo in the old style. The display just went wonky and nothing would fix it. That particular unit is the square one with a sliding buttons on each side and two buttons for the up and down. This unit has been sold with all kind of names on it. I have three of them and each has a different  name on it.. Two are at least ten years old and used daily as a timer and still work fine. The TW one was about a year and a half old when it went.

 

On the other hand some of the parts on the read out on the Therma Pen stopped working. I got a return authorization and paid shipping to them. They sent a new one for $5 shipping. That Therma Pen was at least 10 yers old.

 

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