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GS1397

Crack in the firebox

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Mine has been cracked worse than that for several years and it's still working fine after hundreds of high and low heat cooks.

I trust that if it fails to hold fuel, Vision will come thru.

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When mine cracked it was in the shape of a giant V and it fell inward. I called & sent pictures to Vision on July 3, 2014 & they said they would ship it out on Monday. Not wanting to miss out cooking on the 4th, I used some old furnace cement and placed it in the wedge along with a stainless steel worm screw strap on the outside w/ extra furnace cement.

3 years later the new replacement firebox is taking up needed space in the garage because the broken one is working fine.

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On 4/25/2017 at 10:36 AM, Pezgoon said:

 

 

Whyd you return it?

 

 

I haven't cleaned mine out since I changed lump brands, I just stir it around, try and push the small stuff through the grate and load more in, I notice when I leave it in there I get better control than freshly cleaned, I think it's because the ash drawer gasket (grill side not drawer side) leaks. I figured the small bits of ash and charcoal must be dampening the air a bit, makes me wonder now if mine is cracked lol

 

Sent from my iPhone using Tapatalk

 

 

There were quite a few issues with it. It came out of the box with soot all over it. i I really don't want to bash a product here. There were several issues with it (I think I got a lemon). The actual reason that I returned it was because of customer support. After almost 2 weeks of not getting things taken care of, I received an email that asked for me to call them. That was the final straw. They had my phone number and that's what made me so mad. I did cook a few good meals on it though. 

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Imho I am with the vision company response. If the surface crack has no impact on its ability to contain and burn fuel keep cooking. I am no expert 

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