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Saffire grill warranty replacement

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Just wanted to give a quick plug to Saffire customer service. I just noticed a cracked fire ring after a few years of owning my saffire grill. It happened during my last cook, which is strange because it was not a high temp cook or anything of out the ordinary.

I contacted Saffire, sent them pictures, and within 2 weeks from submitting the claim I had a new fire ring. Only had to pay shipping. They have awesome customer service, and thier grills are top off the line!

I would definitely recommend them to anyone looking for a great grill!


Here's a picture of the cracked fire ring. 30420b62d3c33691e6c5ca0a240781e5.jpg


Sent from my SAMSUNG-SM-G935A using Tapatalk



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10 minutes ago, John Setzler said:

That firebox and ring look brand new.


I cleaned it up with a wire brush to take the pictures for the warranty. It probably has 100+ cooks on it.

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