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chaded

Warped Metal Firebox Ring

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23 hours ago, chaded said:

It looks like the new ring is on the truck for delivery today. 

 

I imagine they just sent you an exact replacement. If they did chances are it too will warp. Let us know what happens in the long run. 

 

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My fire ring also warped. Annoying after 6 months of problem free use. I hope this is a one off.I have contacted customer service and hope this will be resolved. 1618944654_fckgQsFfRASmElHVgSlg.thumb.jpg.425172fed8275ce0ceadf0a5f8b6d27d.jpg 

cz2oj8gMR%eRltTVbbh9Eg.jpg

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On 6/12/2018 at 10:25 PM, Jeff H said:

My fire ring also warped. Annoying after 6 months of problem free use. I hope this is a one off.I have contacted customer service and hope this will be resolved. 1618944654_fckgQsFfRASmElHVgSlg.thumb.jpg.425172fed8275ce0ceadf0a5f8b6d27d.jpg 

cz2oj8gMR%eRltTVbbh9Eg.jpg

 

I’ve had some warping on mine but nowhere near as bad as yours.  Usually it goes back to normal after being pressed onto the the fire box.  The warping has never stopped it from conforming to the FB. 

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