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I’m having this issue where my lid will not stay open. My joe is 2 weeks old. It’s the 2017 version. I’ve tried reading online to find a fix and I’m just stuck


what I have tried to do so far is hold the bottom bolt and take the top but and screw it counter clockwise(doing it is just weird and awkward ). The top and bottom never touched but they got close. I figured I wasn’t doing anything when I noticed nothing had change. 


Can an anyone be if any help. I’ll even trade you one of my recipes 



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I am 99% certain you want the expand the distance between the nuts and compress the spring underneath the washer.  


It it might be easier to look at the manual, than rely on us. With my Classic, I had to make quite an adjustment, but it has worked out great since.  

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