Jump to content

Ron5850

New Big Joe delivered with some injuries.

Recommended Posts

. I just got my BJ 2 weeks ago. Some parts came broken. Broken fire box plate, dome latch,control top vent gasket and top and bottom lid gasket came torn. Just to name a few.Waiting for Kamado Joe to send new parts.20171202_105823.thumb.jpg.bb316fb3d686c9e4e5d3f158413156cf.jpg

20171202_110401.thumb.jpg.e386282ec0124a68b91fd999817e7516.jpg20171202_110417.thumb.jpg.0023fbcb4374a80a4a52bdf3f55a1906.jpg20171202_105217.thumb.jpg.8e4d4586b117d5b12418aa938a45ff3a.jpg20171202_105422.thumb.jpg.c378b78d65cfdd91ea26f2fd2c141f03.jpg

Share this post


Link to post
Share on other sites

That stinks, but if it were me I'd be firing that big bad boy up without waiting. The gaskets around the rim no prob, small chip in firebowl...no prob, the gasket under the control tower...meh, just make sure the top vent don't fly off when you open the lid and no prob. And i bet a bungle cord would do exactly what the latch does. 

Share this post


Link to post
Share on other sites
2 minutes ago, prowe said:

That stinks, but if it were me I'd be firing that big bad boy up without waiting. The gaskets around the rim no prob, the gasket under the control tower...meh, just make sure the top vent don't fly off when you open the lid. And i bet a bungle cord would do exactly what the latch does. 

Same here, get cooking

Share this post


Link to post
Share on other sites
2 minutes ago, TKOBBQ said:

Welcome to the Guru there are a lot of great people and info around here. 

Looks likeyou didn't just come running out of the gate with your first series of cooks, but came out with leaps and bounds.  It all looks great.

This guys a ringer, for sure.

Share this post


Link to post
Share on other sites
38 minutes ago, krislu said:

Ron- Where did you buy it from ? Who delivered it?

 

Kris 

I purchased it from BBQ Guys.com. Amanda from BBQ Guys has been working with me and dealing with Kamado Joe. She has been on top of it so far. Kamado Joe claims parts are on back order. Just a disappointment. You pay big money for a new product and it comes with some broken parts. As you can see still useable. But it like driving a new car out of the show room with a couple of dents and water a leak in the trunk. And the car company says we'll  send you the parts you take care of it. As you can see the packing is just fine.20171202_104355.thumb.jpg.8752f6010b1928b2545471b56326bd32.jpg

 

 

Share this post


Link to post
Share on other sites

Ok, I was just curious I see you are from L.I.  I bought mine from Gringer & sons  appliance in Commack and when they delivered mine they dropped it off the truck ( from 5ft ) and were trying to get me to accept it. Naturally I told them to get me another one. I was wondering if you bought from them.

 

Kris 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...