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Thermoworks Smoke Gateway Cloud Server Down


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I was totally freaking out this weekend when my Smoke wouldn't communicate with my phone application. It appears that the servers went down Friday 8/3/18 and have not been back up since.

 

This is disappointing that some type of email or communication on their website hasn't occurred to let customers know about this. I was getting pissed until I got the attached email back today.

 

Just keeping everyone in the loop here. 

 Screenshot_20180807-170346_Gmail.thumb.jpg.e109272ad1656af641cab44ccc80aac7.jpg

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And thus is the potential problem that may be a factor in cloud based server products. Its a safe enough gamble with a large company like Thermworks but I am somewhat hesitant to put my money into lesser known cloud based products for fear the could become unusable altogether.

 

First world problems...

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