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When you say, they don’t fit, can you elaborate more?  The only way I can imagine them not fitting is if you were sent a bigjoe setup by accident. 

 

Give be us more info so we can help you. 

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Just doesn’t fit! On two different occasions we assembled the five pieces with the top ring and dropped it into the grill. It won’t fit the lower ring correctly. Too tight. I think the grill is defective.

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@Skip

 

You can't assemble it outside the grill and drop it in.  It still looks to me like there is somethign behind the petals holding them up off the inside wall of hte kamado.. maybe its just an optical illusion.  Can you measure the inside diameter of your classic and tell me what that measurement is?

 

 

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3 hours ago, Skip said:

Just doesn’t fit! On two different occasions we assembled the five pieces with the top ring and dropped it into the grill. It won’t fit the lower ring correctly. Too tight. I think the grill is defective.

 

If the cooking grates fit the grill, then the grill is the correct diameter. 

 

Something is going on between the pedals and the shell of the base. The pedals appear to be propped up with something. 

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