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Cracked charcoal grate


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I gave my fire bowl a good cleaning on the weekend and found my coal grate cracked 50% the width.  Sent an email with a picture and Dansons is sending me out a new grate, easy as that. Can’t say anything bad about customer service there. 

Anyone have something like this happen before?  Grill will be a year old in April.  I’m not sure if it will continue to crack with use?  I still used it all weekend.11954D8D-2284-4754-A355-AF0D3BC6B02D.thumb.jpeg.fe35a2050e6bcc8053fd5fedfb710b96.jpeg

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  • 2 months later...

Mine cracked too. It was full of holes anyway, so a crack didn't make any difference.


I bought a kick ash basket, but that was to manage ash build up. 


The bottom grate will work fine with the crack. You can replace it or continue with it. 

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  • 2 weeks later...

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