KamadoWeber 0 Posted August 4, 2020 Share Posted August 4, 2020 Can I register for warranty if the receipt shows another person name? I have the receipt and I have the manual with the SN. Thank you so much! Quote Link to post Share on other sites
John Setzler 14,884 Posted August 4, 2020 Share Posted August 4, 2020 22 minutes ago, KamadoWeber said: Can I register for warranty if the receipt shows another person name? I have the receipt and I have the manual with the SN. Thank you so much! Welcome... It might be more beneficial to you to contact the company, whichever one it might be. Quote Link to post Share on other sites
KamadoWeber 0 Posted August 4, 2020 Author Share Posted August 4, 2020 Sorry, It is Kamado Joe. I tried to call them and their call center is now closed due to Covid 19. Quote Link to post Share on other sites
pmillen 280 Posted August 4, 2020 Share Posted August 4, 2020 This is commonplace when items are received as a gift. It probably won't be approved if the unit had been previously registered in another person's name. I'd just register it. I guess that KJ would notify you if they refuse your registration. Quote Link to post Share on other sites
retfr8flyr 1,601 Posted August 4, 2020 Share Posted August 4, 2020 Welcome to the forum! Quote Link to post Share on other sites
John Setzler 14,884 Posted August 5, 2020 Share Posted August 5, 2020 19 hours ago, KamadoWeber said: Sorry, It is Kamado Joe. I tried to call them and their call center is now closed due to Covid 19. You aren't gonna get anyone on the phone at Kamado Joe. You need to go through their customer service form on their website. Quote Link to post Share on other sites
IMAVGAN 5 Posted August 5, 2020 Share Posted August 5, 2020 OP, is this a used one, a gift or a gift of a used one? I'm sure there is some relevance. Quote Link to post Share on other sites
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