Brandon Store Posted April 2, 2021 Share Posted April 2, 2021 After my second use with my tumbler it unfortunately started peeling and it spilled the contents in the cook twice. I reloaded it with the wings that didnt fall into the charcoal and at the end of the cook I had the black finish peeling onto my food. This is not to dog pile onto the product or the company. Just something I wanted to make potential buyers aware of. I am hoping I just got the one defective unit and that this isnt going to happen to everyone. I already filed a warranty claim and I know they will replace it. Quote Link to comment Share on other sites More sharing options...
Brandon Store Posted April 2, 2021 Author Share Posted April 2, 2021 And this is a pic of the first cook. Wings came out excellent. So good i wanted to do it again the very next day. Unfortunately it didnt work out on round two. I dont think I did anything different between today and yesterday either. Quote Link to comment Share on other sites More sharing options...
John Setzler Posted April 3, 2021 Share Posted April 3, 2021 I did my second batch of wings in it today and mine is flaking also.... SMH Quote Link to comment Share on other sites More sharing options...
Goodfella Posted April 3, 2021 Share Posted April 3, 2021 One cook. One side had a bubble area flake off an then another on the other side. Quote Link to comment Share on other sites More sharing options...
gotzero Posted April 3, 2021 Share Posted April 3, 2021 (edited) Is that powder coated AL like the control tower/DoJoe? I am the first one to say that those two (non-food contact) flaking is no big deal but this another thing entirely. I am certainly going to wait on buying that until V2 (anodized, SS, whatever). EDIT: I realize this was not clear, this is not okay for something with direct food contact. I was shocked that they appeared to do the same process (which was known to have flaking issues) with something contacting food. Edited April 4, 2021 by gotzero Quote Link to comment Share on other sites More sharing options...
John Setzler Posted April 3, 2021 Share Posted April 3, 2021 It's not powdercoat Quote Link to comment Share on other sites More sharing options...
Brandon Store Posted April 3, 2021 Author Share Posted April 3, 2021 My control tower flakes and that I dont care. Functionality over looks for me. However, This I care because my second batch of wings were coated in the flaking. I threw em out. Maybe Ill get it sand blasted and strip the coating completely Buttburner and nobius 2 Quote Link to comment Share on other sites More sharing options...
Buttburner Posted April 4, 2021 Share Posted April 4, 2021 Glad I saw this as I was getting ready to buy one Quote Link to comment Share on other sites More sharing options...
Brandon Store Posted April 7, 2021 Author Share Posted April 7, 2021 If you have flaking issues I would immediately do what I did and fill out a warranty claim. Kamado Joe got back to me and there currently working to improve the durability of the basket. They added me to a list of customers that they will be sending a new basket too once it’s available. Quote Link to comment Share on other sites More sharing options...
SPD500 Posted April 7, 2021 Share Posted April 7, 2021 I remember the question coming up when the product was announced. This really did not take very long at all, and is not a good image for Kamado Joe. Hopefully they will stop selling them until they get the coating issue figured out, and maybe use an improved coating on all of the parts known for having issues. Quote Link to comment Share on other sites More sharing options...
DonBB Posted April 9, 2021 Share Posted April 9, 2021 Yeah that's for sure no good. Was thinking about purchasing as well until seeing this. Quote Link to comment Share on other sites More sharing options...
Brandon Store Posted April 11, 2021 Author Share Posted April 11, 2021 Flat basket is now flaking too. After second use Quote Link to comment Share on other sites More sharing options...
Brandon Store Posted April 11, 2021 Author Share Posted April 11, 2021 Quote Link to comment Share on other sites More sharing options...
John Setzler Posted April 11, 2021 Share Posted April 11, 2021 That sucks. This product has apparently not ready for prime time. That is hugely disappointing. Quote Link to comment Share on other sites More sharing options...
Polar Bear Posted April 12, 2021 Share Posted April 12, 2021 (edited) #calledit! Edited April 12, 2021 by Polar Bear Brandon Store 1 Quote Link to comment Share on other sites More sharing options...
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