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Dome and dome ring separation (creating gap) on classic III


John Adams
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I love my Joe. I love this forum. John Setzler is a hero in my house. 

 

Question for you all. I got my Joe in January and I have separation (as shown in attached) between the ring and dome. This is resulting in a lack of seal and also some build concern from me. It seems that I could loosen the bolts to loosen the ring and maybe push the dome into the ring but I'm waiting to hear back from KJ (I don't want to mess up my warranty). 

 

Has anyone seen this? (The photo shows the separation but the video makes it much clearer.)

 

And as followup, how have you found KJ to respond to warranty/build issues? 

 

IMG_6279.jpeg

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The first thing I did after purchasing both of my KJ's was to check the tightness of the bands before using. Difficult to whether there is cracking in that video / pic but, apart from that. It seems that the bands where loose. At least, that is my totally unqualified opinion... :-D

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Thank you. I did not notice it until after this past weekend, mostly because I had a fire with perhaps more smoke and it was pouring out of the gap. Waiting to hear back from KJ. I'm fine loosening and trying to re-adjust but I'm not messing with it until I get feedback from them regarding warranty. 

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KJ is shipping a new dome and band. It seems one or both are warped, but I only partially disassembled it in order to better link the pieces together to get me through for another month until they ship it to me. Once I fully pull the dome off, I can tell what warped. 
 

How in the heck do you dispose of a 50lb dome?!?

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I'd personally find a use for it. I ditched my old firebasket and much later realized that it would have made a heck of a blast furnace when burning limbs. I'd probably rig some kind of stand and retask that baby as a grill...

 

However, throwing it away will definitely silence the mrs. complain about the yard turning into a junkyard :-D

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Olympic sized bird bath, or a small koi pond big flower pot lots of choices. Do you still have those mystery parts that came with the grill? Those are for doing something with the hinge but I can't recall now, maybe after more coffee. Good luck and keep us updated maybe pics of the work

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On 4/4/2021 at 4:00 PM, CentralTexBBQ said:

The first thing I did after purchasing both of my KJ's was to check the tightness of the bands before using. Difficult to whether there is cracking in that video / pic but, apart from that. It seems that the bands where loose. At least, that is my totally unqualified opinion... :-D

 

They are shipping a new dome and bands. I loosened everything, realigned, and tightened it all again today. It looked good but I did a pizza cook tonight and it's back to being out of whack. The dome is properly shaped but something happens where it escapes the band even when tight. I'm afraid to keep tightening--don't want to fracture the dome. Also tonight, the bottom gasket fell off after using the Do-Joe. 

 

And I've also noticed that the hinge adjustment does not keep itself set. I set it right, cook, and it then is no longer set (the dome does not stay completely open. 

 

This is after 2 months of use, probably twice a week. 

 

I love the Joe for cooking but it's not proving to be mechanically well built. Maybe I got a lemon but it's really starting to prove disappointing. I'll keep trying to work with KJ and update. 

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Your hinge adjustment not holding might be because of the hinge alignment problem. I had to adjust mine twice when i first got it and now rock solid. Just for curiosity sakes please post picks of the dome replacement

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4 hours ago, len440 said:

Your hinge adjustment not holding might be because of the hinge alignment problem. I had to adjust mine twice when i first got it and now rock solid. Just for curiosity sakes please post picks of the dome replacement


Adjusting it using the adjustment nut is a piece of cake but it never seems to hold for more than one cook. Did you do anything different than just monkeying with that nut?

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  • 3 weeks later...

Returning to this. KJ send a new dome and there's a new top ring on the way. I installed the dome a week ago and have done 3 faster cooks (chicken, reverse sear steak, salmon) with no problems. I cannot see any deformity in the other dome but the new dome may have fixed it. The best test will be a higher heat longer time pizza cook. But for now, it seems good. 

 

I'll skip the image paste--just looks proper now.  

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