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jperiod

Question for Saffire grill owners

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Greetings,

 

Time to replace my 8 year old gas grill and have been ;looking at Kamado type cookers. Went to a friends who has a BGE and sample some food and was very impressed with the taste and the fact that it was not dried out like only gas grill. My local dealer who sells BGE and Saffire is apparently getting out of the saffire business and is selling the floor models at an advertised discount. The model with the side shelfs is on sale for 899, and the model on the table with slate top is on sale for 1499. First, are these good prices?  The store said that Saffire would honor the warranty and that their warranty is 5 years general and lifetime on the ceramics. Couple of questions:

 

1. How has this grill stood up over time?

2. Any problem with cracking in the ceramics. I am little concerned that there are not slits in the firebox to relieve heat stresses

3. How is it for holding temperature?

4. Any problems with the finishes crazing etc.

 

I asked why they were getting out of Saffire business and was told that BGE has made a commitment to them in terms of free advertisement and other support but wants exclusivity. She also said that they have had very good experience with the Saffire over the two years they have sold them. There is a Kamadao Joe dealer about 30 miles away so that is a possibility too.

 

Thanks

JW

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Greetings,

 

Time to replace my 8 year old gas grill and have been ;looking at Kamado type cookers. Went to a friends who has a BGE and sample some food and was very impressed with the taste and the fact that it was not dried out like only gas grill. My local dealer who sells BGE and Saffire is apparently getting out of the saffire business and is selling the floor models at an advertised discount. The model with the side shelfs is on sale for 899, and the model on the table with slate top is on sale for 1499. First, are these good prices?  The store said that Saffire would honor the warranty and that their warranty is 5 years general and lifetime on the ceramics. Couple of questions:

 

1. How has this grill stood up over time?

2. Any problem with cracking in the ceramics. I am little concerned that there are not slits in the firebox to relieve heat stresses

3. How is it for holding temperature?

4. Any problems with the finishes crazing etc.

 

I asked why they were getting out of Saffire business and was told that BGE has made a commitment to them in terms of free advertisement and other support but wants exclusivity. She also said that they have had very good experience with the Saffire over the two years they have sold them. There is a Kamadao Joe dealer about 30 miles away so that is a possibility too.

 

Thanks

JW

Hi JW,

Unfortunately I don't know a single person who owns a Safire and it could be with good reason that the seller is getting out of the line (not good sellers maybe?)

Anyway, those floor model prices offered font seem to be bargains; I'd suggest looking at the Kamado joe line..... More grill less $$ than those prices. I bought mine online at www.bbqguys.com

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Hello Jperiod!

 

To answer your questions, here are my thoughts.

 

Price on the stand alone model is great! Saffire and its owner are in this game and committed although like many brands marketing their story thus far hasn't been so strong especially in contrast to KJ and or BGE but the funniest thing is that BGE only recently became the marketing machine that it is and we're talking only since '09 and for me its been truly exciting and fascinating to see this niche market explode since then and this is coming from a guy who used to sell both BGE and Primo.

 

I used to have a gig at local bar in the town I live in and the owner of Saffire offered up his first generation model to me once he found out about my concept and business. We graciously accepted it and it is still rocking the bar to this day. We've changed 3 fire boxes, two fire rings, two gaskets and a fire grate since 2010 and that all. The cooker has been abused and left uncovered all the time. Point I'm making is that both the product and the company took great care of us and the situation re: warranties always.

 

I've seen and used two newer models from the brand since and they only get better and better re: build quality. They are Chinese produced and the owner is very accessible and straight up with my experience. Never any crazing issues and they hold their temp just fine. When they first started, their domes were shallow and I didn't like this but since have improved and are now bigger, all's much better.

 

Here's a very recent article I published on my own blog that will update you on current details to look for on Saffires newest models and I hope I have helped you. Feed your fires and good luck!

 

http://www.gratefulgriller.com/2014/04/03/soupd-up-saffire-will-be-turning-heads-in-2014-for-sure/

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To answer your questions:

1. Seems great after the first winter, and using it all winter.

2. No cracks anywhere, and I have run it up to 750+ many times.

3. Super Stable and Easy for setting and holding temperature (unlike my Akorn which is twitchy).

4. No finish issues or crazing. I have the red finish, and it sits in their really well made Teak table which is super functional and looks great too.

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I have had mine a year, is always outside and has been used on average 1-2 times a week...no issues in any way....I replaced my gasket with nomex and if that doesn't hold up 2 yrs then I will go for Rutland....I may also switch out my thermometer for a TelTru..but is not necessary as I use anyways maverick and even the telTru is high in the dome and not at the grill. I know the owner and have met with him and there would be no warranty issues or customer service issues...I will meet with him again September at an exhibition...I am looking to sell the Saffire here in Germany as distributor or re-seller with a friend who has an outdoor company as a hobby...if you have any questions for Steve or Saffire I will take them with me and try n get the answers...(SPOGA/GAFA 2014 Köln Germany trade fair )

One of the biggest points I want to discuss with Steve is the marketing....for such a product the strategy is extremely lacking and in my opinion poor...I don't even see the new brochures with the new features and new size!...and not to have warranty in neon lights on the company website is a real fail....

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To answer your questions:

1. Seems great after the first winter, and using it all winter.

2. No cracks anywhere, and I have run it up to 750+ many times.

3. Super Stable and Easy for setting and holding temperature (unlike my Akorn which is twitchy).

4. No finish issues or crazing. I have the red finish, and it sits in their really well made Teak table which is super functional and looks great too.

 

All the same after some more months, and quite heavy usage this summer. I did recently have to pull my cast stainless exhaust draft mechanism off, put it in a bucket, spray it down generously with oven cleaner, and then hose it off with the garden hose to de-gunk it. It was then that I realized the beauty of a solid stainless steel casting for this purpose!

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